FAQ
Answers before you have to ask for them.
The questions business owners actually send, answered plainly. If yours is not here, ask it directly — we reply within one business day.
Do you work with small local businesses?
Yes — that is most of the work. Valencia supports small businesses, clinics, stores, offices and service companies that want stronger systems without a bloated process.
Can you help if we need both a website and automation?
Yes. Many projects combine website improvements, lead capture, booking flows and internal workflow automation into one coordinated rollout, which is usually cheaper than doing them separately.
Do you only work in Saskatchewan?
Valencia is based in Regina and works with businesses locally as well as across Canada. Anything involving on-site hardware is Saskatchewan-based; everything else can be remote.
Can you support physical technology setup too?
Yes. That includes POS modernisation, CCTV planning, networking, Wi-Fi and broader IT consultancy for business systems — the part most web agencies do not touch.
What if I am not technical?
That is exactly who this is built for. Recommendations stay tied to practical business value, and you will never be asked to choose between two options nobody explained.
How long does a project take?
A starter website is typically two to four weeks once content is ready. A single automation is often under two weeks. Discovery gives you a real date before anything starts.
What happens after launch?
You get documentation and a handover session. Ongoing support is available but never required — nothing is built so that you have to keep paying us to use it.
Ready to start
Question not answered here?
Send it over. You will get a straight answer from the person who would do the work, not a sales script.